Israel Post Company - quality of service:

Milco, you must live in the wrong place.

I am a bit north of you and the Postal service here is very good. Post always on time, registered mail always needs to be signed for and any damaged or opened letters arrive in plastic sealed bags with description. The only complaint I have is that mail to destinations overseas does not get a cancel, but the same can be said for half the worlds postal services....just a sign of the times.

Post Offices are always busy with long queues but at least they are post offices. In the UK, there aren't many left and it's a bit disheartening to have to queue up for an hour in the supermarket or bookshop !!

Complaining:

In our area, complaints are taken seriously. For example, there was a time when a postal worker would tear the stamps off my incoming mail for his own collection. I took my mail to the main office and was promptly taken on a tour of the sorting office........and they must have got to the root of the problem because future mail arrived intact.

What else....Oh yes, I have on two occasions had registered mail go missing or part missing and on each occasion I got my money back in quick time to cover the losses.

All in all, quite satisfied. so off you go and complain, but make sure you get a higher authority !!

Londonbus1........40kms northwards !