stuartd
**Member**
I collect GB + also Thailand as I am based in Bangkok
Posts: 6
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Post by stuartd on Aug 2, 2022 4:18:40 GMT
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Post by forth on Aug 2, 2022 7:08:50 GMT
I have bought quite a few items on Ebay. The main problem I have had is the condition is sometimes not as described eg very fine unmounted mint turns out to have toned gum. The answer is to contact the seller. Some sellers have problems with mail going missing to some countries. Perhaps check if that applies to your country.
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angore
Member
Posts: 5,699
What I collect: WW, focus on British Empire
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Post by angore on Aug 2, 2022 10:06:09 GMT
You have a special challenge living in Thailand so you have to deal with risks of international mail.
I have been pleased with most purchases off ebay. ebay feedback is flawed but often you can get needed information on sellers from the WRITTEN comments.
I try to purchase from a select set of dealers and read the descriptions carefully. The seller does not often really know what they are selling at times.
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Post by dgdecker on Aug 2, 2022 16:20:46 GMT
An interesting article. i think common sense must prevail. If it sounds too good to be true, beware. Ask questions when in doubt and pass if you do not get satisfactory answers. I like to think most sellers and buyers are honest. I have had a few disappointments in my buying over the years because I did not do my due diligence. I prefer to go through an established dealer for the more pricey items. Generally I have had positive experiences with all online sellers. I have never return items or made any claims through the seller site.
David
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daveg28
Member
Posts: 1,062
What I collect: U.S., Canada, Great Britain & Commonwealth, France (esp. 1950-80), DDR, USSR
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Post by daveg28 on Aug 2, 2022 17:32:21 GMT
Stories like these are what harden my stance of not buying from eBay. It doesn't seem worth the risk and effort. I do alright getting stamps by other means.
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paul1
Member
Posts: 1,207
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Post by paul1 on Aug 2, 2022 18:41:21 GMT
I buy frequently from ebay, though now my purchases are inexpensive items (less than £20), and I'm 99 per cent happy with what arrives. I collect stamps for enjoyment and not for investment - most are used, and I learn a lot about history geography, social matters etc., and I hope one day to be clever;-). But, if I were of the investment sort, then I doubt that I'd use ebay - I have paid out sums like £300 - £400 on odd occasions for a brief period a year or too back and fortunately didn't get fingers burned, but reliability has lessened and the risks are now higher that something will go wrong. I don't want to leave items of high value for my survivors to have deal with, and buying at a lower level means not worrying that a bad deal could be expensive. In the U.K. there are some very reliable and trustworthy dealers from whom purchase can be made both with recourse if there's a problem and comforting because they are sellers of integrity in the first place. We must remember we are collectors because we enjoy the hunt, but sometimes falling off happens - buyer beware.
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jpotx113
Member
Posts: 460
What I collect: USA, Germany, Croatia, Slovenia, Machins, misc. WW
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Post by jpotx113 on Aug 2, 2022 19:56:08 GMT
I don't live anywhere near a stamp shop so buying from eBay is pretty much my only option. You have to know what to look for. I signed up with eBay during the first few months of it's existence and have only a few horror stories.
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stuartd
**Member**
I collect GB + also Thailand as I am based in Bangkok
Posts: 6
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Post by stuartd on Aug 3, 2022 11:15:54 GMT
Thanks for the feedback it is most appreciated. I can purchase from the UK dealers but find the costs very high and the postage charges much higher than on eBay. My first 2 orders arrived yesterday and from what I can ascertain are as described and in great condition so no complaints so far, 2 more orders to come and hopefully the same will be true.
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banknoteguy
Member
Posts: 324
What I collect: 19th Century US, High denomination US (> $1), 19th century covers US, Indian Feudatory States and most recently I acquired a BigBlue [with about 5,000 stamps] and pristine pages.
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Post by banknoteguy on Aug 3, 2022 11:16:28 GMT
I have purchased many thousands of items via eBay [and not just stamps but coins and other items] over the last 20 years. Feedback is only a crude indicator of reliability. And it can be faked but not easily. I rarely purchase items for more than $100 but from certain sellers, I have done so. After buying from someone repeatedly you will learn who you like to deal with and who you don't. There are lots of really great sellers worldwide. I have even found that negative feedback is not a 100% reliable indicator of who to avoid. Sometimes sellers are not at fault for failures of the postal system but they still get negative feedback from buyers even though the buyer did lose any money -- they were just angry they did not get the item.
Ebay and Paypal have money back guarantees that I have used a number of times. If I pay more than $5 for a stamp and it has major undescribed faults, I return it for a refund. I have done this maybe 5 times. If an item never gets to me after two months, I ask for a refund. I am in the US and I have had this happen a few times, twice in the last few months from small items from Hong Kong.
Your experience with your local postal system may vary. Try it with small items for awhile, you will learn.
There are definitely crooks working eBay. I find they are most concentrated in overprints or supposedly postally used items with forged cancels (Sometimes a used example is worth much more than unused, this is a recipe for forgery -- but I am not taking about CTOs just forged cancels). These are things that are pretty tempting to forgers. As someone else said, if you have questions about an item, ask. I find all reputable sellers, will always respond to questions.
I only purchase stamps from before 1940 with one minor exception -- high denomination U.S. stamps (>$1.00) to-date. I almost exclusively buy postally used examples.
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vikingeck
Member
Posts: 3,551
What I collect: Samoa, Tobacco theme, Mail in Wartime, anything odd and unusual!
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Post by vikingeck on Aug 3, 2022 16:26:37 GMT
“Buying stamps on eBay …risky or not?”
I’d say no riskier than buying anywhere else . I have 1000s of trades going back nearly 20 years and happily continue. I have met the occasional rogue but the vast majority have been decent and honourable. I would hope my buyers all feel the same about me.
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Post by forth on Aug 19, 2022 18:06:39 GMT
This week I have had to contact two sellers as single stamps were creased but not mentioned in description. One seller advertised a set as unmounted mınt and on receiving it today found there were hinge marks on some and ink marks on the gum. Another purchase this week was cancelled because the seller no longer had the item. Not a great week.
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JeffS
Member
Posts: 2,844
What I collect: Oranges Philately, US Slogan Cancels, Cape of Good Hope Triangulars, and Texas poster stamps and cinderellas
Member is Online
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Post by JeffS on Aug 19, 2022 19:25:42 GMT
forth May I suggest that you leave a neutral feedback for those transactions. In my experience I have encountered numerous sellers of "sliders", that is stamps with defects that should have been noticed but were "overlooked" by the seller. And be specific in your feedback description. It's for everyone's benefit. And please institute a return of purchase through eBay. The sellers are obligated to refund your purchase price as well as shipping (at least domestic US)
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djcmh
Member
Posts: 794
What I collect: Worldwide
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Post by djcmh on Aug 20, 2022 3:40:28 GMT
ebay is like any other retail site selling stamps, there are amazing dealers and there are crooks. Caveat emptor is always the number one rule. Generally if you are looking for inexpensive stamps then usually no problems except international mail service delays/losses. More expensive items, I always ask dealer for scan of back if none is shown in ad, and if the image they have is low res for the front, I will ask for higher resolution/clearer image (yes I am THAT customer .) Personally, I prefer Delcampe over ebay as a retail site, the owners are very proactive when issues do arise during a transaction in my experience. I've done dozens of transactions as buyer on ebay and never had problems other than mail delivery issues.
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Post by forth on Aug 20, 2022 7:22:28 GMT
Jeffs The two sellers with the creased stamps are giving me a replacement and the other a refund. I am still waiting for the unmounted mint seller to reply. I mostly buy on Ebay. only sold about 6 items that I did not want. 99p start and end bid. No problem.
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JeffS
Member
Posts: 2,844
What I collect: Oranges Philately, US Slogan Cancels, Cape of Good Hope Triangulars, and Texas poster stamps and cinderellas
Member is Online
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Post by JeffS on Aug 20, 2022 14:10:54 GMT
forth Well that is even better. I had assumed you were stuck with the defective items.
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philatelia
Member
Captain Jack - my best kiloware find ever!
Posts: 3,655
What I collect: Ireland, Japan, Scandy, USA, Venezuela, Vatican, Bermuda, Austria
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Post by philatelia on Aug 20, 2022 14:21:55 GMT
At least on EBay if you file a complaint you are almost guaranteed a refund. BUT it is exasperating to think you’ve finally found THAT stamp you’ve been searching for only to receive a crappy copy. Very annoying! I’m selling right now and I know that it is easy to not catch every fault, but that’s a far cry from not even making an effort to check them or worse yet, trying to pawn them off on unsuspecting buyers. Maybe we should have a list of sellers who list damaged goods as intact with the follow up to complaints noted. Did they issue a refund asap, apologize, etc.
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vikingeck
Member
Posts: 3,551
What I collect: Samoa, Tobacco theme, Mail in Wartime, anything odd and unusual!
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Post by vikingeck on Aug 21, 2022 8:54:08 GMT
Ebay. Works in favour of the buyer every time. Any “did not receive” or “ not as described” will qualify for a refund and money is deducted or held from the seller until resolved.
The buyer can leave negative feedback if not satisfied whilst the seller cannot leave any feedback negative or neutral.
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Post by forth on Aug 21, 2022 20:50:59 GMT
The seller of the unmounted set is sending a replacement on Monday. It all means I have not lost but is disappointing when you are expecting as described. Thanks for all replies.
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vikingeck
Member
Posts: 3,551
What I collect: Samoa, Tobacco theme, Mail in Wartime, anything odd and unusual!
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Post by vikingeck on Sept 9, 2022 20:35:46 GMT
All online trading comes with a risk, it relies on honesty and trust on both sides of a deal. EBay is not alone . With 6000-7000 trades over 20 years I have only twice been knowingly scammed which makes me 99.99 % content.
On the other hand I have just bought on Amazon ( latest of maybe a dozen purchases only) a non philatelic bit of kitchen ware costing £40.
I have just had an email to say it has been “delivered to a neighbour” ………..at 46 …….In SALFORD.
OK SO WHAT IS MY BEEF?
1 there are only 30 houses in my street 2 Salford is a mere 400 miles from Aberdeen!
Any attempt to communicate with Amazon leads to an instruction to contact the seller , which in turn informs me that , like Elvis, the seller has “left the site” and cannot be contacted. Amazon in turn tells me I am “not eligible” for a refund and should contact the seller. Ever decreasing circles. So my only option seem to be to suggest to my credit card provider that I have been scammed, which will freeze my card until a new one is issued with all the hassle that entails
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Beryllium Guy
Moderator
Posts: 5,912
What I collect: Worldwide Stamps 1840-1930
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Post by Beryllium Guy on Sept 9, 2022 21:09:44 GMT
Very sorry to hear of your Amazon problem, Alex ( vikingeck ). As for your credit card, you shouldn't have to get it replaced or anything. You should be able to simply contact the card issuer and tell them you want to dispute the charge in question. If it is a reputable provider, there should be no problem doing that. You can easily explain the exact situation, which is that you paid £40 using the card but never received what you paid for. I have done this a couple of times in the past, and it has yielded good results. I hope this may help.
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vikingeck
Member
Posts: 3,551
What I collect: Samoa, Tobacco theme, Mail in Wartime, anything odd and unusual!
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Post by vikingeck on Sept 9, 2022 21:20:28 GMT
Thanks Chris Beryllium Guy . I’ll contact them again tomorrow. The automated response to “fraud” report advises that the card will be frozen. I will try the key word “dispute” instead…a less definitive term . if I only get a chance to talk to a real person. UPDATE ! I spoke to card provider who are unable to freeze the payment or assist until 15 days after a failed delivery but gave me a direct Customer services number for Amazon (which suggests since that number was offered so quickly, they have had a lot of this kind of issue with Amazon). They offered to cancel my card but that is a bit drastic and may not be necessary. The payment is still showing as "Pending" rather than processed on my account, I am surprised it can't be blocked I spoke with Amazon who can investigate but are unable to do a refund until after the projected delivery date indicated on my order, ie 15 Sept. They have promised to phone me back on 16th Sept to follow up. I wait and wait !
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Beryllium Guy
Moderator
Posts: 5,912
What I collect: Worldwide Stamps 1840-1930
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Post by Beryllium Guy on Sept 10, 2022 7:38:48 GMT
Sounds good, Alex ( vikingeck ), I wish you good luck with it. It is interesting to note that although you may well have been the victim of a fraud in this case, that isn't at all what fraud refers to when it comes to credit and bank cards. The Fraud Dept. in a credit card company is there to monitor when your card may have been lost or stolen, or when the details are compromised such that someone else can fraudulently use them to make charges on the card that are not authorized by you. That's what they mean by "fraud". In your case, you have what I would call "non-performance" by the vendor of your item in making it impossible for you to get what you paid for, so disputing the individual charge is the way to go. When you do that, the card company will remove the charge from your account and get in touch with the vendor to tell them that you are disputing it. Then the vendor will have to prove to the card company that they delivered the item to you in order to get the charge re-instated. It sounds to me like they won't be able to do that, since you have evidence that it was delivered to the wrong city. I sure hope that the card company will help you with this, but it sounds pretty clear cut to me.
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bobstew617
Member
Posts: 376
What I collect: Switzerland, Ireland, Scandinavia, Channel Islands, Hong Kong (British Admin), PNG, others...
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Post by bobstew617 on Sept 10, 2022 13:41:11 GMT
For me, I mainly limit my stamp purchases on EBay to just a few sellers I've purchased from over the years. Every now and then I find something I am looking for from a "new to me" seller, but I will review their feedback pretty thoroughly.
Some of the sellers I have purchased from through EBay now also have their own websites (Oquist Stamps "docnik" and B and G Sales (supplies) ) or are now also on HipStamp (kmc4076)
For some reason, sellers from Greece tend to be more on EBay, esp. when I am looking to purchase stamps from Mt. Athos.
BOB
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